Did you know that responding to client inquiries within just five minutes can make a massive difference? According to a study by Massachusetts Institute of Technology (MIT), a 5-minute response time is:
5 times more effective than a 10-minute response, and
100 times more effective than a 30-minute response.
Why it Matters
Fast responses dramatically boost contact and conversion rates with up to 391% higher lead conversions by responding within 5 minutes instead of the next day.
Think about it—how many times have you shared your contact info only to be met with silence? Or maybe you’ve followed up with an inquiry and never heard back. This can be frustrating for clients eager to book their next lesson, and it’s a missed opportunity for your business.
Meeting Modern Expectations
Today’s golfers are used to on-demand experiences like booking a ride or ordering takeout with just a few taps. Shouldn’t booking a golf lesson be just as simple and accessible? Quick, consistent responses create a seamless experience for potential clients, making it easy for them to say “yes” to their next lesson.
For example, one instructor shared how a client booked a lesson at 2:33 a.m. - a sales conversion that may not have happened without a digital booking option.
That’s exactly where SwingMatch comes in.
We know that client responsiveness is essential to growing a successful coaching business. Our app is built to keep you connected with clients in real time, so you never miss a chance to convert an inquiry into a booking.
With our intuitive scheduling and notification features, you can:
Instantly receive notifications when a client sends a booking request or inquiry, allowing you to respond within minutes.
Effortlessly manage your calendar so clients can view your availability and book directly, reducing missed opportunities and saving time for everyone.
Accept and track both online and offline payments, building buy-in from the start with your clients.
We help instructors meet client demands, without the burnout associated with constant email monitoring.
SwingMatch makes booking a lesson as easy as ordering your favorite takeout meal! To learn more, book a strategy session with us.