Some coaches send announcements: open lesson times, clinics, events and news. You only get them from coaches you say yes to, and you can stop them any time.
How to get a coach's announcements
Any of these works:
From your coach's profile: tap the bell, then Subscribe.
When you book: tick Get announcements from [coach] by email at checkout.
From an invite: if your coach emails you an invite, tap Yes, keep me posted.
From your settings: go to Account → Coach announcements and switch on the coaches you want.
Each choice is for one coach only.
Confirm your email
Announcements are only emailed to a confirmed email address. If yours isn't confirmed yet, tap Confirm your email in the bell menu, or Send link in Account → Coach announcements, then click the link we email you.
Signed up with your phone number? Add your email first in Account.
Until your email is confirmed, you'll still see announcements in the app.
Where to read them
Open Messages and tap the Announcements tab, next to Chats. New announcements are counted in the message badge at the top of the app.
Want to answer your coach? Reply to the email, or tap Message [coach]. Your reply goes to your coach, not to SwingMatch.
How to stop them
Any of these turns off one coach's announcements:
the Turn off announcements from [coach] link at the bottom of any announcement email
the bell on your coach's profile → Unsubscribe
Account → Coach announcements
the Turn off announcements from [coach] button on an announcement in the app
Booking emails and lesson reminders are not affected. Past announcements stay in the app. You can turn them back on any time from your coach's profile.
What your coach can see
For each announcement, your coach can see by name whether it reached you, and whether you opened it, clicked a link or read it in the app. Your coach never sees your email address in these reports, isn't shown who said no or unsubscribed, and isn't told if you mark an announcement as spam. See our Privacy Policy for details.
Good to know
Announcements come from "[Coach] via SwingMatch Golf".
Marking an announcement as spam also stops that coach's announcements.
You'll only see coaches in Account → Coach announcements if you've booked with them.
